Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that gaming should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
In India, you must be at least 18 years of age or the legal age in your jurisdiction to participate in gaming activities on Parimatch. We are committed to preventing underage gambling and implement strict age verification procedures during registration.
If you are under the legal age, please do not attempt to create an account. Parents and guardians are encouraged to monitor online gaming activities.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a problem with gambling:
- Spending more time or money on gaming than intended
- Continuing to gamble despite losing money repeatedly
- Chasing losses by increasing bets or spending more to recover losses
- Hiding your gaming activity from family, friends, or healthcare providers
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money or using credit to fund gaming
- Neglecting work, school, family, or social responsibilities
- Unable to reduce or stop gaming despite wanting to
- Experiencing withdrawal symptoms or irritability when not gaming
- Lying about the amount of time or money spent gaming
If any of these apply to you, please seek help immediately.
Self-Help Tools Available
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Loss Limits: Restrict the amount you are willing to lose during a specified period.
- Reality Checks: Receive periodic reminders about how long you have been gaming and how much you have spent.
- Time-Out Period: Take a temporary break from gaming for a set duration (24 hours to several weeks).
- Self-Exclusion: Permanently or temporarily close your account and exclude yourself from all gaming activities on Parimatch.
To access these tools, log into your account and visit the Responsible Gaming section in your settings.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:
India and South Asia
- All India Gaming Federation: Provides information and resources on responsible gaming practices in India.
- National Mental Health Authority (NMHA): Offers mental health support and counseling services for gambling-related issues.
International Organizations
- GamCare (United Kingdom): www.gamcare.org.uk – Free, confidential support for anyone affected by problem gambling.
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme for online gaming.
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and support services.
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Resources and assistance for problem gambling.
- National Council on Problem Gambling (United States): www.ncpgambling.org – Helpline and treatment resources.
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Provides information on problem gambling prevention and treatment.
All of these organizations offer free, confidential support and are available to assist you.
If You Need Help
Problem gambling is a serious issue that can affect your financial health, relationships, and well-being. If you believe you have a problem with gambling, please take action immediately:
- Contact one of the support organizations listed above.
- Speak to a trusted family member, friend, or healthcare professional.
- Use Parimatch's self-exclusion tool to restrict your access to gaming.
- Set strict limits on your deposits and losses.
Help is available, and recovery is possible. You are not alone.
Contact Parimatch Support
If you have questions about responsible gaming or need assistance accessing our self-help tools, please contact our customer support team. We are here to help.